This is a note from Janelle's mom:
Packages from home are wonderful, but they are expensive for both the sender and receiver. What missionaries really like to receive are e-mails or letters. Here is info from Janelle's mission president:
If sending a package,do NOT use Fed-Ex, UPS or DHL unless you want to incur the additional $150 fee in Chile to get it from their local contractor. The best way to send packages is the US Mail Priority Mail Box. Your package should arrive safely in 2-3 weeks. During holidays there can be some delays, but as noted above, we have had very few problems.